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Home > City Resources > Computers and Internet > AristaSoft International Pvt. Ltd.

Logo The talented workforce and infrastructure facilities provided by government of Andhra Pradesh is making Hyderabad, the city of minarets into a favourite destination of the multinational software development companies. The expansion of Global Technology Centre (GTC) of AristaSoft Corporation, USA, is a classic example of acceptance of Hyderabad as a focal point to Indian operations the world over. Located in Cyber Towers in HI-TEC City, AristaSoft's expanded GTC facility is designed to accommodate its growing workforce in support of increasing customer needs. Mr. Drew Hoffman, president and CEO of AristaSoft, inaugurated the expanded GTC at Hyderabad on 14th February, 2001.

At the expansion ceremony AristaSoft Corporation is a provider of integrated business process services for high-tech equipment industry. AristaSoft enables emerging, hyper-growth, high-tech equipment companies to build bigger businesses faster. This they do by providing integrated business process services based on deep, industry-focussed domain expertise and a portfolio of relevant enterprise-class applications delivered on a secure, scalable and reliable infrastructure.

"AristaSofts's operations in Hyderabad are critical to the execution of our business strategy to provide exceptional customer service by delivering rapid and cost-effective application development, operation and maintenance. The Hyderabad GTC, which commenced its operations since September 1999, allows us to provide rapid development capabilities and 24x7 support to its customers. The expanded GTC will allow AristaSoft to further advance its research and development (R&D) work in the areas of e-commerce, application intregration, operational systems and implementation tools. In addition, it will provide an expanded customer support capability, a test lab and a training facility," said Drew Hoffman, president and CEO of AristaSoft.

Drew Hoffman, CEO & President"The investment in facilities, infrastructure of the Hyderabad operations are aimed to attract the talent we need to create the most advanced R&D centre for AristaSoft. The new facility will help in this effort while providing a world-class working environment for our Indian-based workforce," said Arvind Pandey, Director Operation & Support of AristaSoft International Pvt. Ltd.

AristaSoft is headquartered in San Jose, California, with offices in Boston, Massachusetts and Hyderabad. The company employs more than 300 people and is the single point of contact for implementation and support. It takes only 2-4 months to build (average) integrated solutions while others take 12-18 months. The company offers the following services.

1. Interactive Sales Center Solution, with Quote-to-Order and Complex Product Configuration capabilities, allows companies to rapidly implement a branded, tailored web-based solution that integrates quotation, pricing, forecasting and order management processes.

2. Service for Operations and Finance helps organizations manage its financial objectives and streamline its order processing system.

3. Collaborative Manufacturing Commerce helps businesses manage product information, including bill of materials and engineering changes, as well as integrate their supply chain.

4. Service for Customer Service Management provides companies with a system to manage the customer care centre, administer service entitlements and offer better, faster field service and repair.

Aravind Pandey, Chief of Indian Operations"AristaSoft relies on a strong network of strategic alliances to quickly deliver enterprise business and technology solutions. Working with AristaSoft, more than 30 enterprise providers deliver best-in-class offerings in four categories - Enterprise Applications, Implementation Services, Infrastructure and Platform Technology," said Indraneel Bhattacharya, Manager Finance and Administration, AristaSoft International Pvt. Ltd.

"At present, we have 23 customers in our fold, more than 50 applications instances are in operation and we are supporting about 1000 customers. More than 40 deployment projects are in progress. Patent is in pending for SMART choice service methodology developed by AristaSoft," explained Drew Hoffman.

Mayan Networks, Avanex, Netscreen, Brightlink Networks, Accordion Networks are some of the distinguished clients of AristaSoft. "Most of our clients are US based. Our Hyderabad GTC is also serving the US clients only," said Aravind Pandey.

"We are not serving the ordinary B2B and B2C website companies. We are aiming at High Tech Equipment companies only. According to a survey conducted by InfoWorld, the High Tech Equipment companies spending 5 to 10 percent of their revenue on information technology services. So we are expecting a good demand to our products," explained Hoffman, when questioned about the survival of the company in the highly fluctuating market.

The core GTC teamAristaSoft has successfully achieved TypeII SAS 70 certification and is the ASPWorld-Class Award winner for Best Vertical Market Service.

Addresses: India: AristaSoft International 5Q4-A1, Cyber Towers, Hitech City, Madhapur, Hyderabad - 500 033. Phone: +91-40-311-9800. Fax: +91-40-311 - 9801.

USA: AristaSoft Corporation Headquarters 450 Holger Way San Jose, CA 95134 Boston, MA; Phone: +1 (781) 238-6748 Fax: +1 (781) 270-9318 AristaSoft Corporation 25 Mall Road, Suite 300 Burlington, MA 01803. Phone: +1 (408) 597-2000. Fax: +1 (408) 597-2100.

E-mail:   URL:
-Mohan G Jagan
Photographs by:
K.P. Devadasan

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