The
talented workforce and infrastructure facilities provided
by government of Andhra Pradesh is making Hyderabad,
the city of minarets into a favourite destination of the
multinational software development companies. The expansion
of Global Technology Centre (GTC) of AristaSoft
Corporation, USA, is a classic example of acceptance
of Hyderabad as a focal point to Indian operations the
world over. Located in Cyber Towers in HI-TEC
City, AristaSoft's expanded GTC facility is designed
to accommodate its growing workforce in support of increasing
customer needs. Mr. Drew Hoffman, president and
CEO of AristaSoft, inaugurated the expanded GTC
at Hyderabad on 14th February, 2001.
AristaSoft
Corporation is a provider of integrated business process
services for high-tech equipment industry. AristaSoft
enables emerging, hyper-growth, high-tech equipment
companies to build bigger businesses faster. This
they do by providing integrated business process services
based on deep, industry-focussed domain expertise and
a portfolio of relevant enterprise-class applications
delivered on a secure, scalable and reliable infrastructure.
"AristaSofts's operations in Hyderabad are critical
to the execution of our business strategy to provide exceptional
customer service by delivering rapid and cost-effective
application development, operation and maintenance. The
Hyderabad GTC, which commenced its operations since September
1999, allows us to provide rapid development capabilities
and 24x7 support to its customers. The expanded GTC will
allow AristaSoft to further advance its research and development
(R&D) work in the areas of e-commerce, application
intregration, operational systems and implementation tools.
In addition, it will provide an expanded customer support
capability, a test lab and a training facility,"
said Drew Hoffman, president and CEO of AristaSoft.
"The
investment in facilities, infrastructure of the Hyderabad
operations are aimed to attract the talent we need to
create the most advanced R&D centre for AristaSoft.
The new facility will help in this effort while providing
a world-class working environment for our Indian-based
workforce," said Arvind Pandey, Director
Operation & Support of AristaSoft International Pvt.
Ltd.
AristaSoft is headquartered in San Jose, California, with
offices in Boston, Massachusetts and Hyderabad. The company
employs more than 300 people and is the single point of
contact for implementation and support. It takes only
2-4 months to build (average) integrated solutions while
others take 12-18 months. The company offers the following
services.
1. Interactive Sales Center Solution, with Quote-to-Order
and Complex Product Configuration capabilities,
allows companies to rapidly implement a branded, tailored
web-based solution that integrates quotation, pricing,
forecasting and order management processes.
2. Service for Operations and Finance helps organizations
manage its financial objectives and streamline its order
processing system.
3. Collaborative Manufacturing Commerce helps businesses
manage product information, including bill of materials
and engineering changes, as well as integrate their supply
chain.
4. Service for Customer Service Management provides
companies with a system to manage the customer care centre,
administer service entitlements and offer better, faster
field service and repair.
"AristaSoft
relies on a strong network of strategic alliances to quickly
deliver enterprise business and technology solutions.
Working with AristaSoft, more than 30 enterprise providers
deliver best-in-class offerings in four categories - Enterprise
Applications, Implementation Services, Infrastructure
and Platform Technology," said Indraneel Bhattacharya,
Manager Finance and Administration, AristaSoft International
Pvt. Ltd.
"At present, we have 23 customers in our fold,
more than 50 applications instances are in operation and
we are supporting about 1000 customers. More than 40 deployment
projects are in progress. Patent is in pending for SMART
choice service methodology developed by AristaSoft,"
explained Drew Hoffman.
Mayan Networks, Avanex, Netscreen, Brightlink Networks,
Accordion Networks are some of the distinguished clients
of AristaSoft. "Most of our clients are US based.
Our Hyderabad GTC is also serving the US clients only,"
said Aravind Pandey.
"We are not serving the ordinary B2B and B2C website
companies. We are aiming at High Tech Equipment companies
only. According to a survey conducted by InfoWorld, the
High Tech Equipment companies spending 5 to 10 percent
of their revenue on information technology services. So
we are expecting a good demand to our products,"
explained Hoffman, when questioned about the survival
of the company in the highly fluctuating market.
AristaSoft
has successfully achieved TypeII SAS 70 certification
and is the ASPWorld-Class Award winner for Best
Vertical Market Service.
Addresses: India: AristaSoft
International 5Q4-A1, Cyber Towers, Hitech City, Madhapur,
Hyderabad - 500 033. Phone: +91-40-311-9800.
Fax: +91-40-311 - 9801.
USA: AristaSoft Corporation Headquarters 450
Holger Way San Jose, CA 95134 Boston, MA; Phone:
+1 (781) 238-6748 Fax: +1 (781) 270-9318 AristaSoft
Corporation 25 Mall Road, Suite 300 Burlington, MA 01803.
Phone: +1 (408) 597-2000. Fax: +1 (408)
597-2100.
E-mail:
info@aristasoft.com URL: www.aristasoft.com
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